Working through conflict

Joseph P. Folger, Marshall Scott Poole, Randall K. Stutman

Focusing on the whole range of conflict settings - interpersonal, group, and organizational - Working Through Conflict, Third Edition, provides an introduction to conflict management that is firmly grounded in current theory and research. The text encompasses a wide range of theoretical perspectives and includes timely, up-to-date coverage of the role of third parties in conflict resolution. Numerous, highly practical case studies clarify theoretical content and make it accessible to a broad audience. Updated to reflect the latest research and theory, the third edition of Working Through Conflict includes new information on culture and conflict and the impact of cultural differences. Prefaced by new "Imagine Yourself..." questions that encourage the reader to assume the role of one of the disputants, each case study also ends with questions that highlight the theory behind the case and encourage classroom discussion.