Air Traffic Control

Anne R. Isaac, Bert Ruitenberg

"The motivation for this book comes from the authors' long standing belief that the needs of Air Traffic Service personnel are inadequately represented in the aviation literature." "In line with the ICAO Syllabus for Human Factors training for Air Traffic Controllers, the book covers the main issues in air traffic control, with regard to human performance: physiology including stress, fatigue and shift work problems, psychology with emphasis on human error and its management, social psychology including issues of communication and working in teams, the environment including ergonomic principles and working with new technological and hardware and software issues including the development of documentation and procedures and a study of the changes brought about by advanced technologies."--Jacket.