The Etiquette Advantage in Business

Peggy Post

Publisher's description: Written for business people across the board, from the junior and mid-level range to upper management, from the home-office worker to the overseas traveler, this comprehensive resource addresses all of the pressing issues in today's workplace. The Posts show you how to use personal skills to manage workers more effectively, make longer-lasting contacts, win clients, and close deals--everything you need to know to get ahead in your career. In addition, they offer up-to-the-minute advice on such hot button issues as sex in the workplace, worker privacy, hiring and firing, and the relaxed standards on formality that are sweeping across many industries. You'll also find practical advice on everything from writing persuasive business memos, letters, and e-mails to choosing the appropriate dress for both casual and formal offices from planning and leading productive meetings to getting results at conventions and trade shows. There are tips on interviewing and conducting successful job-searches, guidelines for business entertaining (from the company picnic to formal dinner parties), advice on using the latest technologies effectively--and courteously--and much more, including a detailed primer on the social customs you need to know when doing business abroad.